Got questions? This way.
Find answers to common questions about using Yemar, managing your account, and understanding billing.
If you can’t find what you’re looking for, contact our support team and we’ll be happy to help.
General questions:
Get a quick overview of what Yemar is, who it’s for, and how the platform works.
Yemar is a subscription-based platform designed to help you manage marketing activity in one place. It provides tools for content scheduling, activity tracking, and performance visibility across channels.
Yemar is built for individuals, small teams, and growing businesses that want a simple way to stay organized and understand their marketing activity without using multiple tools.
Yemar is a self-serve software platform. You use the tools provided to manage your own marketing activity. We do not offer managed marketing services or guaranteed results.
No. Yemar is designed to be easy to use, even if you don’t have a technical or marketing background. Most features can be accessed and understood directly from the dashboard.
Yes. Yemar is cloud-based and can be accessed from any modern web browser on desktop or mobile devices.
License usage:
Learn what your subscription includes, how plans work, and how you can manage or cancel access.
Your subscription provides access to the Yemar platform and its features based on the plan you select. Access remains active as long as your subscription is active.
Yes. You can upgrade or downgrade your plan at any time from your account settings. Changes will take effect at the start of the next billing cycle.
Yes. You can cancel your subscription at any time. Once canceled, you’ll continue to have access until the end of your current billing period.
No. Yemar does not charge setup fees or hidden costs. Pricing is transparent and based solely on your selected plan.
Billing periods are non-refundable once they begin. You can cancel at any time to prevent future charges.
Support & updates:
Find information about customer support, platform updates, and what to do if you need help.
We provide email-based customer support to help with account access, billing questions, and general platform usage.
You can reach our support team by emailing contact@yemardigital.com. We aim to respond within a reasonable timeframe during business hours.
Yemar is regularly updated to improve performance, security, and usability. Updates are applied automatically, and no action is required on your part.
No. Platform updates do not remove or alter your data. Your information remains secure and accessible.
If you encounter a problem, contact support with a brief description of the issue. Our team will review it and assist you as soon as possible.
Billing & account:
Understand how billing works, how to manage invoices, and how to update your account details.
Yemar is billed as a monthly subscription based on your selected plan. Payments are processed securely, and you can view invoices and billing history from your account.
You can update billing information from your account settings. If you need help, contact support.
You can update your account email from your profile settings. If you run into any issues, contact support and we’ll assist.
Yemar provides subscription-based software access only and does not guarantee specific marketing outcomes.
